OFFICIAL DOCUMENT · UPDATED 2026

Terms and Conditions V9 Delivery –
Complete Platform Usage Guide

Please read this document carefully before using the v9 delivery service. By registering or using our platform, you agree to be bound by all the terms and conditions stated herein.

Last Updated: 1 January 2026

This Terms and Conditions document constitutes a legally binding agreement between you ("User" or "Member") and V9 Delivery ("Company", "us", or "our platform"). It governs all aspects of your use of the V9 Delivery platform, including the website, mobile application, and all related services.

By registering an account, making a deposit, or using any part of the V9 Delivery platform, you confirm that you have read, understood, and agreed to be bound by all terms and conditions contained in this document. If you do not agree with any part of these terms, please discontinue use of our platform immediately.

Important: The v9 delivery platform may only be used by individuals aged 18 and above. Use by minors is strictly prohibited and may result in account termination and legal action.

01 Definitions and Acceptance of Terms

In this document, several key terms are used with specific meanings that all V9 Delivery users should understand:

  • "Platform" refers to the full suite of v9 delivery services, including the website v9delivery.pro, the mobile app, and all associated digital interfaces.
  • "Account" refers to the personal profile you registered at v9 delivery to access our services.
  • "Funds" refers to the cash or credits in your v9 delivery account that can be used to place bets.
  • "Bonus" refers to any free credits, rebates, or additional benefits granted by v9 delivery to members.
  • "KYC" (Know Your Customer) refers to the identity verification process required to ensure the security of your account.
  • "Wagering" refers to any betting activity conducted through the v9 delivery platform.

Acceptance of these terms occurs automatically when you: register a new account, make any deposit, use any platform feature, or access any part of the v9 delivery service. These terms supersede all prior oral or written agreements between you and v9 delivery.

02 Account Eligibility and Registration

To register and use a v9 delivery account, you must meet all of the following eligibility requirements:

  • At least 18 years old on the date of registration.
  • Having full legal capacity to enter into a binding agreement.
  • Not an individual who has been prohibited from using online wagering platforms.
  • Providing accurate, truthful, and up-to-date personal information during registration.
  • Not registering more than one active account per individual.

Each individual is only permitted to hold one account at v9 delivery. Owning multiple accounts under the same individual is a violation of these terms and may result in the closure of all associated accounts along with the forfeiture of all related funds and bonuses.

v9 delivery reserves the right to request identity verification (KYC) at any time. The KYC process involves submitting a copy of your identification card, proof of residence, and other relevant documents. Fund withdrawals may be delayed until the KYC process is successfully completed.

You are solely responsible for keeping your password and account login details confidential. V9 Delivery shall not be liable for any losses arising from unauthorised access resulting from your failure to safeguard your account security information.

03 Deposits, Withdrawals, and Financial Transactions

V9 delivery supports a variety of secure deposit and withdrawal methods for the convenience of Malaysian players. All transactions are processed using 256-bit SSL encryption to ensure the safety of your funds.

Deposit:

  • The minimum deposit is RM 30 per transaction.
  • Deposits are typically credited to your account within seconds to 5 minutes.
  • V9 delivery does not charge any processing fees for deposits.
  • Accepted deposit methods include local bank transfers, e-wallets, and digital payments.
  • You may only deposit funds from legitimate sources and in your own name.

Withdrawal :

  • The minimum withdrawal is RM 50 per transaction.
  • V9 delivery processes withdrawals within less than 3 minutes for verified accounts.
  • Withdrawals are processed 24 hours a day, 7 days a week with no hidden fees.
  • Withdrawal funds will be credited directly to your registered bank account or e-wallet.
  • V9 delivery reserves the right to request additional verification before processing withdrawals that exceed certain limits.

v9 delivery's unmatched withdrawal record — since the platform launched, we have never failed to process a single legitimate withdrawal request. Your winnings are rightfully yours, and we ensure they arrive within the promised timeframe.

All deposits and withdrawals must be made using a payment method in your own name. v9 delivery does not accept third-party payments and reserves the right to reject or return any transaction suspected of involving a third party or fraudulent activity.

04 Bonuses, Promotions, and Wagering Requirements

V9 delivery offers a wide range of exciting bonuses and promotions for both new and existing members. Each bonus and promotion is subject to specific terms and conditions, which are clearly stated on the Promotions our.

  • Rollover requirement for each bonus will be clearly stated before you accept it. Please read these terms carefully.
  • Bonuses cannot be withdrawn as cash unless the specified wagering requirements have been fully met.
  • V9 delivery reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
  • Bonuses are eligible for one account, one device, one IP address, and one payment method per individual.
  • Any attempt to abuse or manipulate the v9 delivery bonus system will result in bonus forfeiture and further action taken against the account in question.
  • Expired bonuses cannot be reinstated or transferred to another account.

Bonus Notice: The use of automated software, betting bots, or any other unauthorized method to fulfill bonus wagering requirements is strictly prohibited and will result in immediate account freezing.

V9 Delivery VIP members enjoy automatic weekly rebates, personalised bonus offers, and access to exclusive promotions. More information about the VIP programme is available on the VIP our.

05 Wagering Rules and Market Settlement

All wagering activity on the v9 delivery platform is governed by comprehensive and transparent wagering rules. These rules are designed to ensure a fair betting experience for all members.

  • All confirmed bets are final and cannot be voided unless there is a technical error acknowledged by v9 delivery.
  • V9 delivery reserves the right to void or revise bets placed based on incorrect odds resulting from technical or human error.
  • Wagering markets will be settled based on official results issued by the relevant sports governing body.
  • In the event of a dispute regarding a market result or settlement, the decision of v9 delivery is final.
  • Minimum and maximum wagering limits vary by market type and membership status. VIP members enjoy higher limits.
  • Bets placed after an event has started (in-play) are subject to additional time limits and special conditions as stipulated.

V9 delivery employs an advanced detection system to monitor unusual wagering patterns. Any bets suspected of involving insider information, market manipulation, or other unauthorized activities will be investigated and may be voided without prior notice.

06 Prohibited Conduct

To uphold the integrity of the platform and fairness for all members, V9 Delivery strictly prohibits the following conduct:

  • The use of third-party software, bots, or automated tools to access or interact with the platform.
  • Hacking, cyberattacks, or any attempt to compromise the security of the v9 delivery system.
  • Holding multiple accounts or sharing an account with another individual.
  • Identity fraud or providing false information during registration or the KYC process.
  • Money laundering or any suspicious financial activity conducted through the platform.
  • Player collusion (match-fixing) or any activity that undermines the integrity of wagering.
  • Using a VPN or proxy to conceal your actual location in order to bypass geographical restrictions.
  • Exploiting any bugs or technical vulnerabilities in the platform for unauthorized gain.

Violation of any of the above rules may result in: immediate account closure, forfeiture of all funds and bonuses in the account, reporting to the relevant authorities, and legal action where appropriate.

07 Data Security and User Privacy

V9 delivery takes user data security extremely seriously. Our platform is protected by 256-bit SSL encryption and complies with the ISO 27001 international security standard to safeguard all your personal and financial information.

  • All personal information you provide is collected, stored, and processed in accordance with Privacy Policy v9 delivery.
  • V9 delivery will not sell, rent, or share your personal information with third parties without your consent, except as required by law.
  • You are responsible for ensuring that any device used to access V9 Delivery remains secure and free from malicious software.
  • V9 delivery uses two-factor authentication (2FA) technology, which can be enabled for additional account security.

For detailed information on how we handle your personal data, please refer to Privacy Policy our complete.

08 Account Termination and Suspension

V9 delivery reserves the right to suspend or terminate any account at any time if there is reasonable cause, including but not limited to a breach of these terms, fraudulent activity, or a request from the relevant authorities.

  • Temporary account suspension may occur while an investigation is in progress.
  • Permanent account termination will result in the forfeiture of all bonuses and promotional credits whose wagering requirements have not yet been met.
  • Legitimate funds (excluding bonuses) in a terminated account will be returned once the investigation is complete and no violations are confirmed, subject to standard withdrawal conditions.
  • You may request voluntary account closure at any time by contacting the V9 Delivery support team.

As part of the Responsible Gaming our, you may request a temporary account suspension or self-imposed deposit limit at any time. Our team will process such requests within 24 hours.

09 Liability Limits and Disclaimer

V9 delivery provides the platform on an "as-is" basis and makes no guarantee that the service will operate without interruption or error at all times, although we strive to maintain uptime exceeding 99.9%.

  • V9 delivery is not liable for any losses resulting from service disruptions, technical issues, or network failures beyond our control.
  • V9 delivery is not liable for any financial losses resulting from your own betting decisions.
  • V9 delivery is not liable for any indirect, consequential, or special damages arising from the use of the platform.
  • V9 Delivery's maximum liability under any circumstances is limited to the amount of your last deposit within the preceding 30 days.

Wagering involves real financial risk. You are fully responsible for your wagering decisions. Please wager within your means and never stake money you cannot afford to lose.

10 Terms Amendment and Applicable Law

V9 delivery reserves the right to amend, update, or replace any part of these terms and conditions at any time at our sole discretion. Amendments take effect immediately upon publication on our platform.

  • You are advised to review this Terms and Conditions page periodically to stay informed of any updates.
  • Continued use of the v9 delivery platform after any amendments to the terms are published constitutes your acceptance of the revised terms.
  • In the event of any discrepancy between the Malay-language version and any other version of this document, the Malay-language version shall prevail.
  • These terms and conditions are governed by the applicable laws of the relevant jurisdiction.

For any enquiries regarding these terms and conditions, please contact the v9 delivery support team via live chat available 24/7 or by email at [email protected].

Should any dispute arise relating to the use of the v9 delivery platform, we encourage an amicable resolution first through our support channels. Our team is committed to resolving every complaint fairly and transparently within a reasonable timeframe.

Why V9 Delivery Can Be Trusted

Our terms and conditions reflect v9 delivery's genuine commitment to security, transparency, and the satisfaction of Malaysian players.

Clear & Transparent Terms
All terms are written in plain, easy-to-understand language with no hidden conditions or confusing fine print. What we write is what we deliver.
Withdrawal Within 3 Minutes
Our withdrawal terms are among the most competitive in the industry. Your winnings are processed quickly with no hidden fees, 24/7.
Industry-Level Security
256-bit SSL encryption and ISO 27001 certification ensure your personal and financial data is always protected at v9 delivery.
Bonuses with Fair Terms
v9 delivery's bonus rollover requirements are set at a reasonable level and are clearly stated before you accept them. No surprise conditions.
Responsible Gaming
v9 delivery provides a comprehensive set of responsible gaming tools, including deposit limits, betting limits, and temporary break options for players who need them.
24/7 Support in BM
The V9 Delivery support team is available to assist you in Bahasa Malaysia at any time. All complaints or enquiries will be responded to within minutes.

Ready to Start the Ultimate Wagering Experience in Malaysia?

Now that you understand the V9 Delivery Terms and Conditions, you are ready to enjoy a safe, fair, and exciting wagering platform. Register a free account today and claim your welcome bonus.

256-bit SSL
Withdrawal < 3 Minutes
24/7 Support
18+ Only
Bahasa Melayu